Privacy Policy
How Solmare Turkey collects, uses, and protects your personal information.
Last updated: February 14, 2026
1. Who we are
Solmare Turkey (“we”, “us”, “our”) is a travel and hospitality services company based in Bodrum, Muğla, Türkiye. We provide yacht charters, villa rentals, tours, transfers, and related services. This privacy policy explains how we handle your personal data when you use our website, contact us, or use our services.
2. Information we collect
We may collect: (a) Contact and identity data — name, email, phone number, country; (b) Booking and travel data — dates, group size, preferences, special requests; (c) Communication data — messages you send via contact form, email, or WhatsApp; (d) Technical data — IP address, browser type, device, when you visit our site. We do not collect sensitive personal data unless you voluntarily provide it (e.g. dietary or access requirements).
3. How we use your information
We use your data to: process inquiries and bookings; send confirmations and updates; provide customer support; improve our services and website; send marketing communications only if you have agreed; comply with legal obligations; and protect our rights and those of our customers. We do not sell your personal data to third parties.
4. Sharing your information
We may share data with: service providers (e.g. payment processors, email services) necessary to deliver our services; partners (e.g. yacht or villa owners) to fulfil your booking; and authorities when required by law. We require such parties to use your data only for the purposes we specify and in line with applicable data protection laws.
5. Cookies and similar technologies
Our website may use cookies and similar technologies to improve functionality, analyse usage, and remember preferences. You can control cookies through your browser settings. Disabling certain cookies may affect how the site works.
6. Data retention
We keep your data only as long as needed for the purposes above (e.g. fulfilling bookings, legal obligations, resolving disputes). After that, we delete or anonymise it in line with our retention policy.
7. Your rights
Depending on applicable law, you may have the right to: access your data; correct inaccuracies; request deletion; restrict or object to processing; data portability; and withdraw consent. To exercise these rights or ask questions, contact us at info@solmareturkey.com or via our contact page.
8. Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. No transmission over the internet is fully secure; we encourage you to use secure channels when sending sensitive information.
9. Changes to this policy
We may update this privacy policy from time to time. The “Last updated” date at the top will change when we do. We encourage you to review this page periodically. Continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact us
For privacy-related questions or requests: Email info@solmareturkey.com; visit our Contact page; or write to Solmare Turkey, Bodrum, Muğla, Türkiye.
